Testimonials

"Totally awesome! That was my second experience with Midwest Restoration. Tyler was first on the scene and got us organized and directed. Dayton and his team came the next day to begin the drying process and removal process of damaged material. They worked fast and efficiently. Every worker was pleasant and ambitious. They were concerned about what was in our best interest and I would certainly recommend them to anyone and use them again if need be!!"

"We were incredibly happy with Midwest Restoration from the first visit to determine the damage to the crew coming to help take out the damaged materials and getting fans set up to the check in the follow day. We could not be happier with this company and all of the incredible people who helped us! We highly recommend Midwest Restoration! While we hope we never need them again, we know we'd call them if we needed help again!"

"Very helpful friendly staff. We needed a quote for mold remediation during our house closing and they were happy to help on a tight timeline which we really appreciated!"

"Ryan Lambert was an amazing helping me and my family after a room in our house caught on fire. He not only helped us locate a place to stay but also get our clothes out the house, and obviously fix the damages. Amazing guy felt like a friend was helping this family today."

"Thank you Midwest Restoration for celebrating Teacher Appreciation week with Breakfast from Uncle Mike’s…… Franklin Staff truly appreciates your generosity!!!!"

"Our main water valve blew off early on a Saturday morning. Midwest Restoration was able to find a plumber who could fix the valve so the village could turn our water back on. Then they arrived with a dump trailer to load our damaged property, and lot of fans to dry out the basement. Jake & Jason & Dayton & Andrew were all so professional, so helpful, and so kind!! They made a no-so-pleasant experience very manageable. We appreciate the quick response, the kind words, and the respectful attitudes. Thank you!!"

"Water damage in the home of an elderly relative. All of the crew members were very pleasant and respectful. Team leaders and supervisors were very open and responsive to questions. The work was nicely finished. Looks like it never happened. Thanks Midwest Restoration."

"Thank You Midwest Restoration for treating our Teachers to a pre-Teacher Appreciation Week Breakfast! We appreciate your generosity!"

"Ryker is a wealth of knowledge and you can tell he really cares and gives you recommendations as if you’re his family."

"This company will go above and beyond what is required they were very professional and courteous they work for you not the insurance company I was very impressed with everything they do they are well organized I thank God they stepped up to help us"

"We had a sub pump issue resulting in soaked carpeting and flooring. Ryker was thorough & great about explaining things & providing documentation. Ian did a great job with coordinating the rebuild. Everyone I came into contact with was very professional & respectful of our home."

"Midwest Restoration is top in their profession!! I have issues with my basement flooding and there is no other company I would call! Coyne and his team are professional and friendly and treat everyone like family! When you are stressing about your situation they take over and put your mind at ease. Shout out to Tyler and Eli for being boots on the ground immediately when I needed them last Friday!"

"So happy with Midwest Restoration for mold remediation! Every employee I interacted with was more than helpful and accommodating for all my requests. Our project manager, Tyler, was fantastic every time he came to my home from the initial consultation to checking on the work being completed. He accommodated my very high expectations without missing anything. Dayton and Zoey did the remediation, and both were more than I could have hoped for. They were both so great and also exceeded my very high expectations. They set up a containment that went above and beyond to ensure cross contamination to the rest of my home did not happen. They both were friendly and reassured me every step of the way, answering all my questions without being irritated or making me feel bad. Will definitely ask them to come back for future projects, I am so grateful for the great work they did for my family!"

"We highly recommend Midwest Restoration to anyone in need of restoration services. Their commitment to customer education and transparent business practices make them a standout choice in the industry. My husband and I recently had the pleasure of working with Midwest Restoration and were thoroughly impressed by their professionalism and integrity. When I contacted them regarding water damage in our home, they promptly scheduled a visit to assess the situation. Upon arrival, their team conducted a comprehensive evaluation of the affected areas. Instead of pushing for their services, they provided us with detailed guidance on how we could address the issue ourselves, offering practical solutions that were both effective and cost-saving. Their honesty and willingness to empower homeowners with knowledge truly set them apart."

"I have used Midwest restoration for a few of our properties. They are very professional and they get the job done in a timely manner. I would highly recommend using this company to get any of your restoration needs done. I definitely will be using this company again on anything else that comes up!"

"On January 5th we had a fire in the upstairs of our home. Being a Firefighter i have experienced many house fires unfortunately. However never in my own home. Later that day a gentleman from Midwest Restoration showed up at our doorstep. George. George was very professional and kind. He walked us through the process of how things are handled from this point on. He got some guys there right away to put in some smoke eaters and air scrubbers. Took some our laundry that had smoke damage to get cleaned so we had some clothes that we could get back in the next day or 2.. its a process that my family and I had never experienced before. Not one I wish on anyone. George even had his wife along who sat and spoke with my wife and kids and really helped put them at ease. Over the next couple of days alot of people came and went and did their things, insurance adjuster, fire Investigator etc... amongst those people were the lead guy for the project from Midwest Restoration Ryker. He came in with his crew, the contents crew and demo crew, he is very intelligent and very knowledgeable about everything that needs to happen and in the order it needs to take place. Most importantly he is the mediator between us and the insurance company adjuster. If you have ever dealt with an adjuster, I'm sure you understand. Ryker has handled all of that. As the crew lead on this part of the process he has been amazing. Very easy to work with, very easy to talk to. As a project lead definitely the guy you want in your corner. Jamie was the crew lead on the contents crew. That is a big job and we didn't always make it very easy for her. It's hard to throw your things away when you think they can be saved. It's hard to see a lifetime of your family's things, kids toys and memories being thrown out because they were covered in soot and smoke damaged. She has a very tough job and did it with the utmost respect. We are currently in the demolition stage of this process. This is a different crew still lead by Ryker but the onsite crew lead is Dayton. I tell you for as young as he is. He is very knowledgeable in what he does. We all think demo is easy but when your trying to contain and not spread harmful materials, spores and things of that nature while tearing apart a contaminated area that then has to be walked through an uncontaminated area of a living space to get it outside into the dumpster, Dayton and his crew have done an awesome job at keeping all of that from getting into the rest of the house. They installed zippered plastic doorways and sealed everything up to keep said particles, dust and debris from getting any where it shouldn't be. As for the demo process, I walked up there the other day with my wife and we were stunned and absolutely amazed at how clean the demo was. If walls and fixtures weren't missing I would have wondered if any work was actually being done. I've never seen a cleaner or more organized demolition in my life. It's absolutely amazing. Dayton and his crew got a ton of work done in just a weeks time. The scope of the project has become bigger than expected due to the extent of the soot and smoke damage and they are rolling right with it. He speaks to either myself or my wife everyday to give us updates and get our feedback. He is very polite, respectful, kind and courteous. He even takes a few seconds each day to greet our outside cat Boots and our inside cat Alina. He has even helped my wife get some heavy packages into the house so she's not trying to lift that stuff by herself. Definitely a young man that was raised right. Goes out of his way to go that extra step in everything he does. To George, Ryker, Jamie and Dayton. With all of our appreciation and gratitude. Thank you. Thank you for your continued patience and your respect to us and our home and most importantly for all of your hard work and dedication to making this all as easy and as painless as possible for our family. I hope and I'm sure they will be... the rebuild crews are just as awesome as all of you. From myself and my family. Thank you so much."

"Elijah did a fantastic job cleaning up a back-up — thank you!!! Very professional, friendly, and thorough! Thank you Elijah!"

"We had a sink overflow and drip into a basement full of expensive electronic equipment. We called and Ryker came out within hours, assessed the situation and had someone there a few hours later to take care of everything. The tech that came was thorough and professional and did an amazingly neat job. Ryker followed up the next day with a visit to see that everything was taken care of. We recommend this company highly."

"I called them after a water/sewage backup in my basement. It was a Sunday and I talked to someone right away. We had already gotten rid of the waste, so I just needed clean up and removal of damaged items, which unfortunately was a lot, but they took care of everything. Ryker came out first thing Monday to assess the damage and explained to me what the team would be doing. When the team arrived, Eli, the lead also talked with me about what they would be doing, asked me questions and allowed me to ask questions. He kept me informed of the progress. Very professional and personable. I had to ask for them to come back for a couple more things, and they did not hesitate to help. I would definitely recommend them."

"December 27,2024, I went down to check my laundery and found my basement filling with water from my sump pump which was squirting water non stop out into the small room it was located. I find Midwest Restoration on the internet, called about my probllem. Every thing about their help was so efficient and kindly done The dispatcher quick;y sent over a crew & gave me the number of a plumber I should call to fix my sump. The crew took care of every this so quickly and easily. Setting up the equipment to dry out the basement and Louie checked daily till it was dry. Louie, Jake and Jadan were wonderful, The plumber fixed the sump pump quickly which stopped the water. All the workers saved me from a totally destroyed basement, Every thing was done with kindness and courtsey and well. I would suggest if you need efficient, excellent service, Midwest is the place to call"

"We had a water leak while we were away for 12 days. Our plumber recommended Midwest Restoration. Midwest came immediately and did everything from tear out to reconstruction. They also managed our insurance claim. Their people were dependable and responsible. I highly recommend them."

"Fast response to a sewage back up in our basement on a Sunday evening! They did a great job with the clean up! I would call Midwest Restoration again in a heartbeat. I’ve added them to the phone book on my phone just in case!"

"Excellent company - local, quick and professional. I've used them twice for different issues and have been incredibly impressed by both the speed of their response as well as their professionalism throughout. Everyone I've spoken to and worked with has been incredibly informative, helpful and knowledgeable."

"⭐⭐⭐⭐⭐ I recently had the pleasure of working with Coyne from Midwest Restoration and his team after a severe storm caused damage to my property. From the moment I contacted them, their team was incredibly responsive and professional. They arrived promptly for the assessment and explained the restoration process in detail, which put my mind at ease. The quality of their work was outstanding! They not only repaired the visible damage but also took extra steps to ensure everything was thoroughly restored and protected against future storms. Their attention to detail and commitment to customer satisfaction truly set them apart. I appreciate how they kept me informed throughout the entire process, ensuring I knew what to expect every step of the way. I highly recommend Midwest Restoration to anyone in need of restoration services. Their expertise and dedication made a challenging situation much more manageable. Thank you Coyne and Midwest Restoration, for your exceptional service."

"Every interaction has been amazing. Thank you Coyne for all you do!!"

"Dave was always in our corner and on top of things. If a contractor messed up, he was on it and taken care of almost immediately. Always kept us updated. I've told quite a few customers how well Midwest handled this."

"I want to thank Dave Patton and Midwest Restoration for completely renovating my Duplex after a fire for a price I could afford. 5 star"

"We had a fire with a minimal amount of damage in the fire restoration world. Promptly a representative came out to look at overall damage and began figuring out services. Simply with the time of year there was a lot of other fires that took precedent and our work took a bit longer than expected, however completely understandable as our home was liveable. Dave was my primary contact and truly a fantastic human. He tackled much of the insurance nonsense and communicated very well. He's kind and personable. Work was done well and the house looks like a fire never"

"We had MR repaire our water damaged duplex. All I can say is wow, what an excellent job. The workmanship was on spot, the job was completed timely, and our project manager Brandon was a great communicator. We would DEFINITELY hire them again!"

"Ryker and his Crew were amazing! Responding on a Holiday Weekend and assuring me that they were on it! Impressive!! Highly recommend Ryker & Midwest Restoration for this kind of work!! Thanks Ryker & Team!!"

"A big thanks to the team at Midwest Restoration, specifically Nicholas and Suzanne for helping out with our Trunk or Treat event this week! It was a huge success and we look forward to the next event!"

"Needed an expert to check fire damage at a potential property I was interested in purchasing. Ryker was prompt to heed the call and made it out to my location quickly. After the investigation, he gave me the information to make the next steps related to my situation."

"Midwest restoration did a great job!"

"Thank you Ryan Lambert and Midwest restoration for all your help. Helped us a lot after the fire. Appreciate you all so much for trying to help all of us tenants and get the place back together!"

"Ryan Lambert and his team at Midwest contacted me directly within 24 hours of my apartment fire. As a single mom of 3 young girls, I had absolutely no idea what to do or where to turn for help. He came and walked me through the process and gave me resources and support when I needed it most. I couldn't be more thankful for Ryan and his team. They are absolutely amazing."

"Midwest Restorations partnered with us for an event at the YMCA, and they did a phenomenal job! Every single detail from the blow ups to the dunk tank and more were spot on with what we were looking for! They really helped us make such an amazing community event come to life and spread so much joy throughout the night! Ryan, Nick, and all of the other MR crew were a huge help in the start to finish setup and take down, as well as helping prep for this event and we are so thankful to have worked with them!"

"What an amazing company and the best employees that you are going to find anywhere. My washing machine filled up for 4 1/2 hours when I wasn’t home and I had water everywhere on my first floor and in my basement. I immediately called Northwest restoration and they were here in 20 minutes. Three gentlemen worked from 6 o’clock until 1030 that night. Over the next week I had employees from the company in and out checking on the progress of the equipment. Every single employee was so nice, helpful and informative. I just can’t say enough positive things about this company. Do not hesitate to call them if you need them!"

"We met Ryan through a few events promoting Midwest Restoration and he is so much fun! He was super informative and inviting! We had a great time with all the fun things he brought to the party!"

"I recently had the pleasure of utilizing Midwest Restorations, a top-tier restoration company that truly sets the standard for excellence in their industry. The team responded quickly to my call, arriving at my property that day to assess the damage. What truly set Elite Restorations apart was their outstanding customer service. The team was not only highly proficient in their technical work but also demonstrated a genuine concern for my well-being throughout the entire process. They kept me informed every step of the way, addressing all my questions and concerns with patience and empathy. I highly recommend Midwest Restorations, and I'm truly grateful for their efforts in restoring my home and, more importantly, my peace of mind. Thank you, Ryan, Aaron, and Jacob!"

"I own multiple assisted living facilities and, unfortunately, have had to work with restoration companies several times within the last few years with floods and fires. Midwest outperformed all the others in all categories, hands down. Their salesperson and project manager met with me, reviewing all the options to be most effective and efficient. The employees that performed the work were clean, kind, respectful, and knowledgeable. Before they left, they both checked in with me to make sure I was satisfied with the job and their cleanup. The project manager also followed up with a call to ensure I was happy. Again, Midwest was stress-free and outperformed all other companies from start to finish."

"Awesome crew that Midwest Restoration has that are willing to give back to the communities they serve in. Ryan and his coworkers are all solid people and couldn’t be more impressed with this company."

"Being a first-time homeowner in a market that stretches my budget makes everything that goes wrong feel disastrous. We called Midwest Restoration about a possible mold concern in our attic. Dan K. came out the same day. Dan willingly, thoroughly, and clearly answered all of my questions. He was very kind, respectful, honest, and treated me with the same level of care that I would expect from family. I will be contacting Dan and Midwest Restoration with any future projects as well as recommending them to anyone who may need their services."

"Huge thanks to a Ryan Lambert and Midwest Restoration! For their continued support for the Suamico Fire Department Association and Honor Guard! The Honor Guard meat raffle was a great success with the help and support that they have provided."

"Thanks to Ryan Lambert and Midwest Restoration for all your help at our Meat Raffle. The Suamico Honor Guard was able to reach its goal because of your help and generosity."

"Midwest Restoration has been a generous supporter of the Suamico Firefighters Volunteer Association and the Suamico Firefighters Honor Guard!"

"After a major flooding issue I was referred to Midwest Restoration by a friend, Am I glad he did ! Ryan, Tyler and all the crews that came to assist me could not have been more professional, courteous and helpful in the daunting task that it entailed. If not for Midwest Restoration it would have been an overwhelming and much longer process to complete the huge job of restoring my property. They would be my only call if I would ever need their help again !"

"Top notch company with helping with storm damage. I couldn’t say enough how they went above and beyond to help my elderly mother with a tree that fell on her house in May. Would highly recommend this company to anyone! Outstanding service!"

"These people are the best! Words can't express how grateful I am for their help after my house fire. Literally every person on their team is amazing. They rescued my cat! :) Jamie and the crew that took care of my belongings treated my daughter and I with great respect, and were very respectful with all my things as well, taking care to note all my concerns with sentimental items. The guys that brought my restored possessions to the place I was relocated at did the job amazingly fast and careful, I was very impressed and remember how awesome they were. They placed every single box so the labels were all facing me and explained the labeling, it was incredibly helpful! The crew that redid my house made everything even better than before and made sure I was involved in all the decisions with everything. Everyone listened to my concerns at all times. I want to especially say thank you to Andrew and Brandon, they are the best two guys to have had handling the process while i had to go through this hard time. They really went out of their way to make me happy with everything and make sure everything went as smooth for me as possible. Any questions I had they answered in a way I could understand without making me feel dumb. They really are an asset to this company!!! Thank you so much everyone! I'm actually a little sad you're done with my place because you were all a pleasure to talk to, every single person I spoke to was beyond kind. Great people at a great company. Thank you Midwest!!!!"

"I am the president of a local firefighters, association, and Ryan and his team at Midwest continue to help us move mountains. They have been an absolute hit and huge help and helping us raise money and our financial goals to benefit our local firefighters. We have them at all of our most recent events, and don’t want to host one without them. All of their niche activities bring in crowds of all ages, and they add a whole other tier of fun and awareness to the events which is exactly what our organization needs in order to give back! For our community and public Saftey, they have the same mindset and that’s why they pair so well. Its caring about the people! They are all about giving back and helping out local communities!"

"I am the president of a local firefighters, association, and Ryan and his team at Midwest continue to help us move mountains. They have been an absolute hit and huge help and helping us raise money and our financial goals to benefit our local firefighters. We have them at all of our most recent events, and don’t want to host one without them. All of their niche activities bring in crowds of all ages, and they add a whole other tier of fun and awareness to the events which is exactly what our organization needs in order to give back! For our community and public Saftey, they have the same mindset and that’s why they pair so well. Its caring about the people! They are all about giving back and helping out local communities!"

"Jake and Dayton were an absolute pleasure to work with."

"I was so impressed with Midwest Restoration from the first phone call to the final cleanup. Tyler and his entire crew were extremely professional and helpful. They were so accommodating in all aspects and did an excellent job. Much appreciated!"

"Stellar work and very reliable folks. Ryker was easy to work with and communicate. Great company and people. Will recommend and give them my business again if situation arises."

"This place came to my rescue and went above and beyond normal service. The staff is very friendly and professional, and everything from beginning to end gave me peace of mind that things will be ok, even in the midst of a home disaster. Thanks Midwest!"

"My sump pump failed today and midwest restoration had people out quickly and had a very stressful situation taken care of in a couple hours. There employees are very kind and knowledgeable and I would recommend this company for anyone that needs water removal taken care of."

"The Midwest Restoration Cleaning team led by Sherri thoroughly impressed us. They attacked the posterior cleanup energetically, efficiently, and thoroughly. It had been so covered with plaster dust that we had feared that people unfamiliar with our home would not effectively do the job. We were more than pleasantly surprised (and relieved) to find that our fears were for naught. We are grateful to Sherri and her team for the excellent job they performed. Thanks to you all for a job well done!"

"Thank you for your quick response !!They supplied fans and a dehumidifier for our basement . After Our sub pump went out"

"My son had a fire, they were excellent to work with, they surely helped us through a difficult time. Thank you!"

"Working with Ryan Lambert and Nicholas Hesse and Midwest Restoration for Halloween at the Y was truly amazing. The team was super helpful volunteering and very very generous in their giving. The event was so much better with them involved. So ver appreciated!!"

"Awesome customer service. Really went above and beyond. Really like how engaged they are with community events. Ryan and Nicholas were fun and great to work with."

"Great to work with. Very good about keeping me in the loop!"

"Highly recommend Midwest! A fire spread to our salon this past week and Midwest was there quickly and efficiently! Got to work getting the water out and the smoke smell! Super professional work, friendly and knew exactly what to do! Thanks to them we were able to get the salon back up and running the next day!! Logan made sure we were all taken care of as well as answered any questions we had about the next steps we needed to take! 10/10 recommend these guys!!!"